Support

Need help?

The fastest way to get help is inside the app. Real people read every ticket, usually within 24 hours.

In the app

1. Open F*ck Limits on your iPhone and tap Help.
2. Ask the assistant: it answers installation, coverage, data and refund questions instantly and can check which of your eSIMs are refundable.
3. Still stuck? Tap Contact support to open a ticket. Replies show up in the app (and by push notification or email if you allowed them).

Common answers

Installing: on the eSIM screen tap Install (one tap on iOS 17.4+), or scan the QR code from another device. Install while on Wi-Fi, then turn on the eSIM line and data roaming when you land.

Refunds: full refund within 14 days if the eSIM was never installed or used. In the app: My eSIM > Request refund. Refund Policy.

Delete your account: Account > Delete account in the app.

Requirements: an unlocked, eSIM-compatible iPhone (XS / XR or newer).

Contact form

Can’t open the app, or not a customer yet? Send us a message and we’ll reply by email.

By sending you agree we store your message as a support ticket (see Privacy).